this place is so nice! we felt like royalty stayin in a room that was huuge and had a lovely old-school vibe. the spa was amazin with warm mineral pools that felt super relaxing. the staff were friendly and really helpful, especially at the front desk. breakfast was tasty with great variety, and it's just a short walk to the train station for trips to pisa and lucca! we even had a fab dinner at a nearby restaurant called Iter that we loved.

Clean room with lovely frescoed ceilings. Wi-fi good, but breakfast service was slow.

A Historical charm
B Luxurious spa
C Good breakfast

A Insufficient soundproofing
B Overwhelming pool area
C Old-fashioned decor

beautiful building, outdoor thermal pool, variety of spa treatments

Bathrooms feel tired and could use a cleaning!!! Housekeeping seems to overlook important details like replacing towels and water glasses!!!

I can just recommend for a city holiday

Elegant hotel, spacious facilities, with excellent service at the front desk and delicious breakfast featuring a wide variety of local products.

Nothing all good

Short, sweet, and to the point

The thermal spa experience was truly exceptional, offering multiple pools and saunas for a relaxing retreat. The breakfast, while generous, could improve with more gluten-free options. The staff were attentive, ensuring our stay was comfortable. it’s an ideal spot to explore nearby Pisa and Lucca.

Loved the outdoor pool, but restaurant menu choices were disappointing.

The hotel’s antique decor and original frescoed ceilings were delightful, truly inviting one to immerse in the elegance of yesteryears while enjoying the charming ambiance, reminiscent of classic Italian artistry.

Better accessibility features for senior guests would help.

The thermal water pools were very nice! It's like they melt your worries away. I spent hours just soaking up the warmth while sipping herbal tea. Plus, the restaurant downstairs? Absolutely amazing! I had a fantastic dinner there, the service was great and the atmosphere felt cozy. Nothing quite like it.

It wasn't exactly inexpensive but it was reasonable enough for what you get.

A Wonderful Family Retreat with Unique Experiences!

We enjoyed our stay in the Superior Family Room, with plenty of space for everyone. The thermal spa was heavenly, offering a relaxing break after exploring Tuscany. A tip, don't miss the breakfast featuring local specialties that energized our mornings. a delightful experience despite a couple of minor room issues.

The spa's thermal pools were a highlight of our stay, offering a unique and rejuvenating experience. Despite minor hiccups with the room's lighting and some maintenance needed on the premises, we enjoyed our time exploring the historical charm of building. Breakfast was delightful, featuring varied choices that catered to all tastes. Our short stay was enjoyable, but the labyrinthine layout of the hotel made navigating a bit challenging at times.

The historical charm of the hotel is truly captivating, highlighted by stunning frescoes in the room. Breakfast featured a lovely array of local products, making the mornings enjoyable. navigating through the hotel's maze-like layout was quite a challenge due to inadequate signage, which often led to confusion between elevators and restaurants. while the spa facilities were relaxing, the cleanliness in some common areas required attention to ensure guest safety. The outdoor thermal pool was a delightful escape, although more supervision in that area would be beneficial.